The terms for using Vidhata.

Who we are and what these terms cover

Vidhata is run by SRR Innovation (OPC) Private Limited, a company registered in India. These terms apply whenever you use Vidhata, whether on the website at vidhata.app or in the Android or iPhone app, and to every part of it, including the free calculators, the daily horoscope and Panchang, saved charts and Ask Acharya. How we handle personal data is explained in our Privacy Policy, and how refunds work is explained on our Refunds and cancellations page. Both form part of these terms. Where one of those pages deals with its own subject in more detail, that page applies.

What Vidhata is

Vidhata computes Vedic astrology charts from the birth details you give it, using the sidereal zodiac. From those charts it shows dasha periods, transits, Panchang, daily readings and other material, and it lets you put questions to Ask Acharya, an AI astrologer. The calculations follow published astronomical and classical methods, but a chart is only as accurate as the birth date, time and place entered, and different astrological traditions read the same chart in different ways. Readings, remedies and suggestions are traditional astrological interpretation, offered for reflection, interest and general guidance.

Not professional advice, and no guarantees

Nothing on Vidhata is medical, psychological, psychiatric, legal, financial, investment or tax advice, and nobody at Vidhata acts as your doctor, counsellor, lawyer or financial adviser. Astrology is a traditional practice. Its predictions are not scientifically established, and no reading can tell you for certain what will happen to you or anyone else. We do not promise any result, whether about health, marriage, children, career, money, exams or legal matters.

Please do not make an important decision on the strength of a reading alone. For anything to do with your health, your safety, your money or the law, speak to a qualified professional. Never stop, delay or change a medical or psychological treatment because of something you read on Vidhata.

Answers written by AI

Ask Acharya is an AI system. It is not a person and not a licensed astrologer. Its answers are generated automatically by language models from outside providers, working from your computed chart and from classical texts. AI can misread a question, sound more certain than it should, and get facts wrong, including facts about your own chart. We work to keep answers tied to what your chart actually shows, but we cannot promise that any answer is accurate, complete or right for your situation. Treat each answer as one view to think about. If an answer seems wrong, harmful or offensive, use the feedback option on that answer or write to us so we can look into it.

Remedies, gemstones and mantras

Some readings mention traditional remedies, such as mantras, fasting, charity, rituals or gemstones. They come from astrological tradition and are offered as cultural and spiritual practice. We do not claim that any remedy, mantra, gemstone, talisman or ritual can diagnose, cure, treat or prevent any disease or medical condition, and nothing on Vidhata should be read that way. Do not spend money on a remedy expecting a guaranteed result, and do not use one in place of medical care.

Who can use Vidhata

You must be at least 13 years old to use Vidhata, and Vidhata will not set up an account's own chart for a birth date that makes the person younger than 13. If you are between 13 and 17, you may use Vidhata only with the knowledge and permission of a parent or legal guardian, who accepts these terms on your behalf and is responsible for your use of it. Only a parent or guardian may make or approve a purchase for someone under 18. If you are a parent and believe a child under 13 has an account, write to support@vidhata.app and we will delete it.

Your account

You can sign up with an email address, with Google, or with a mobile number where that option is offered. Give accurate details, keep your sign-in secure, and do not share your account. You are responsible for what is done through your account, unless it was used without your permission and you told us promptly. If you think someone else has used your account, write to support@vidhata.app straight away. You can delete your account at any time from Settings. Deletion is immediate and cannot be undone, as the Privacy Policy explains.

Birth details of other people

You may save charts for family members and other people. Enter someone else's birth details only if they have agreed, or if you are their parent or guardian, and record their consent where Vidhata asks for it. Do not use Vidhata to profile or monitor anyone without their knowledge, and do not use a reading to pressure anyone, for example over a marriage or a job.

Acceptable use

Use Vidhata for your own personal, non-commercial purposes. You must not use it to break the law or to help anyone else do so. You must not send or submit anything abusive, threatening, obscene, hateful or defamatory, or anything that invades another person's privacy, and you must not impersonate anyone or misrepresent who you are. You must not scrape, crawl or copy Vidhata's content or data in bulk, run bots or automated queries against Ask Acharya, or try to get around question limits or payments. You must not reverse engineer, decompile or try to extract our source code, prompts or data, except where the law allows this regardless of these terms. You must not attack, overload or interfere with our systems or security, resell or republish Vidhata's output commercially, or try to make Ask Acharya produce unlawful or harmful content.

What you submit

You keep whatever rights you have in the questions, feedback and other material you submit. You give us a non-exclusive, royalty-free licence to store, process and use that material as needed to run Vidhata for you and keep it safe and working, in line with the Privacy Policy. The licence ends when you delete the material or your account, except for anything the Privacy Policy says we keep. You confirm that you have the right to submit what you send us. The charts and answers Vidhata produces for you are for your personal use, and you may save, print and share them with people you know. We may remove material that breaks these terms.

Our intellectual property

Vidhata's software, design, text, illustrations, translations and articles, and the Vidhata name and logo, belong to SRR Innovation (OPC) Private Limited or to those who have licensed them to us. We give you a personal, limited, non-exclusive, non-transferable and revocable licence to use Vidhata under these terms. You get no other rights in our material. The classical texts that readings draw on are public domain; our rights are only in our own work.

Prices, question packs and payments

Much of Vidhata is free, including a daily allowance of Ask Acharya questions. We decide the size of that allowance and may change it. Where they are offered, you can also buy question packs. A pack is a one-time payment for a fixed number of questions. It does not renew and is not a subscription. The price is shown before you pay. On the website, payments go through our payment provider, Cashfree Payments. Inside the Android or iPhone app, they go through Google Play or the Apple App Store under their own terms. Bought questions are used only after your free questions for the day, stay in your balance for 365 days from the payment, and cannot be exchanged for cash or moved to another account. We may change prices or what a pack contains for future purchases, never for a pack you have already bought.

Refunds

Bought questions are not refundable once they reach your balance, whether or not you have used them, unless a payment went wrong. We refund in full if you were charged but the questions never arrived, if you were charged twice for the same purchase, or if you were charged a different amount from the one shown before you paid. Purchases made inside the Android or iPhone app can be refunded only by Google or Apple, under their rules, and the questions from a refunded purchase are removed from your balance. The full process is on the Refunds and cancellations page. Nothing in this section takes away a right you have under the Consumer Protection Act, 2019.

Changes to the service

Vidhata keeps changing as we improve it. We may add, change or withdraw features, change the free allowance, or pause the service for maintenance, for security, or for reasons outside our control. We try to keep Vidhata available, but we cannot promise it will always be uninterrupted or free of errors. If we stop selling question packs or close Vidhata altogether, we will give you reasonable notice and refund the unused questions of any pack you bought from us on the website. For packs bought in the apps, we will help you ask Google or Apple for the refund.

Suspension and termination

You can stop using Vidhata and delete your account whenever you like. We may limit, suspend or close an account if it breaks these terms, if we reasonably suspect fraud, abuse or a security risk, or if the law requires us to. Where it is safe and lawful, we will tell you why and give you a chance to respond. If we close your account without a valid reason under these terms, we will refund the unused questions you bought from us on the website. When an account is deleted, its data is removed as the Privacy Policy describes. The parts of these terms that by their nature should outlast an account, such as those on liability, intellectual property and disputes, continue to apply after it ends.

Limits on our liability

We provide Vidhata with reasonable care and skill. Beyond that and the promises these terms make expressly, Vidhata is provided as it is and as available, and to the extent the law allows we make no other promise about it. We are not responsible for decisions you make, or for anything you do or do not do, because of a chart, reading or answer. Nor are we responsible for loss caused by events outside our reasonable control, by your own breach of these terms, or by services we do not run, such as your bank, your network provider, Google or Apple.

To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, business or opportunity that was not a foreseeable result of our breach. Our total liability to you for all claims connected with Vidhata is limited to the amount you paid us in the 12 months before the claim arose, or ₹1,000, whichever is higher.

These limits do not apply to liability that the law does not allow us to limit, including liability for fraud or for wilful misconduct, and they do not affect your right to approach a Consumer Commission.

If you misuse Vidhata

If you deliberately break these terms, or use Vidhata to break the law or infringe someone else's rights, and a third party brings a claim against us because of it, you agree to make good the reasonable losses and costs we suffer as a result. This does not cover loss caused by our own fault, and it never applies to ordinary use of Vidhata in line with these terms.

Other services and the app stores

Vidhata relies on services run by others, such as Google sign-in, payment providers and the AI providers named in the Privacy Policy, and it may link to other websites. Those services have their own terms and we are not responsible for them.

If you got Vidhata from the Apple App Store, these terms are between you and us, not Apple. Apple has no duty to provide maintenance or support for the app and is not responsible for dealing with claims about it, including product liability, legal or regulatory compliance, consumer protection and intellectual property claims; those come to us. If the app fails to meet a warranty that applies to it, you may tell Apple, which may refund any price you paid for the app, and Apple has no other warranty obligation. You confirm that you are not in a country under a United States government embargo and are not on any United States government list of prohibited or restricted parties. Apple and its subsidiaries may enforce these terms against you as third-party beneficiaries. Google is likewise not a party to these terms when you get Vidhata from Google Play.

Changes to these terms

We may update these terms when the service, the law or our practices change. For a change that materially affects your rights or what you pay, we will tell you at least 30 days before it takes effect, by email or by a notice on the site or in the app. Smaller changes, such as clearer wording or updated contact details, take effect when we publish them with a new date at the top of this page. If you do not agree with a change, you can stop using Vidhata and delete your account before it takes effect. If you keep using Vidhata after that, the updated terms apply to you. A change never reduces what you get from a pack you have already bought.

Governing law and disputes

These terms are governed by the laws of India. If something goes wrong, please write to us first, because most problems are sorted out quickly that way. Any dispute we cannot settle will be decided by the courts in India that have jurisdiction over it, and subject to that, by the courts at the place of our registered office. Nothing in these terms takes away your right as a consumer to file a complaint with a Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, including the Commission for the place where you live or work. If you live outside India, you also keep any protection that the law of your country gives you and that cannot be removed by agreement.

Complaints and grievances

If you have a complaint about Vidhata, a purchase, an answer or these terms, write to support@vidhata.app from the email address on your account and put "Grievance" in the subject line. Our grievance officer will acknowledge your complaint within 48 hours and will aim to resolve it within one month of receiving it. Privacy requests and complaints are also handled as the Privacy Policy describes.

Other legal terms

If a court or Commission finds any part of these terms invalid or unenforceable, that part is limited or removed only as far as necessary and the rest stays in force. If we do not enforce a term straight away, we have not given up the right to enforce it later. You may not transfer your rights under these terms to anyone else. We may transfer ours to a company that takes over Vidhata, as long as your rights are not reduced. These terms, together with the Privacy Policy and the Refunds and cancellations page, are the whole agreement between you and us about Vidhata. They are written in English and translated into other languages. If a translation differs in meaning from the English, the English version applies, except where the law says otherwise.

Contact

Questions about these terms, your account or a payment: write to support@vidhata.app. A person reads every message.

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